Parent Coaching with Magali Raybaud

Parent Coaching with Magali Raybaud

This Privacy Policy explains how Magali Raybaud (“I”, “me”, “my”, “the business”) collects, uses, stores, and protects personal information in accordance with UK GDPR, the Data Protection Act 2018, and all applicable UK data protection laws.

By using my website, booking a session, subscribing to my mailing list, downloading a resource, or engaging in any coaching services, you agree to the terms of this Privacy Policy.

1. Who I Am

Magali Raybaud
United Kingdom, London
Email: hello@parentcoachingwithmagali.com

I am the Data Controller for all personal data collected through my website, email forms, coaching sessions, group programmes, and payment systems.

2. Information I Collect

I only collect the information necessary to provide coaching services, run the business, comply with legal obligations, and communicate with you.

This may include:

2.1 Personal Identification Data

Full name

Email address

Phone number

Home address (only if required for home visits)

2.2 Child Information (if shared by you)

Child’s first name

Child’s age

2.3 Client Engagement Data

Session notes (typed or handwritten)

Information you share during coaching

Worksheets or workbooks you choose to submit

Screenshots or videos you voluntarily provide

Discovery call questionnaire responses

2.4 Technical & Website Data

IP address

Browser type

Device information

Cookies and usage data (see Cookie Policy)

2.5 Payment Data

Payments processed through Stripe or bank transfer via invoice emailed to you

3. How I Collect Your Data

I collect personal data through:

Website forms (Duda)

Email marketing forms (Brevo)

Calendly bookings

Coaching agreements

Emails, messages, or communication you send voluntarily

During 1:1 or group coaching sessions

Through third-party platforms that support service delivery (Duda, Brevo, Stripe, Calendly)

4. Legal Bases for Processing

Your data is processed using one or more of the following lawful bases:

Consent – for email marketing and downloadable resources

Contract – for the delivery of paid coaching services

Legitimate Interests – for responding to enquiries and running the business

Legal Obligation – for financial record keeping and tax compliance

5. How I Use Your Data

Your data may be used to:

Provide coaching services (1:1, group, or workshops)

Process bookings and payments

Communicate with you about sessions or programmes

Send newsletters or resources you have opted into

Improve website functionality and client experience

Maintain accurate business and accounting records

Ensure safeguarding and professional standards

6. Sharing Your Data

I do not sell or share personal data with third parties for marketing.

I may share data with trusted third-party service providers who support my business operations, including:

Duda (website hosting)

Brevo (email marketing)

Stripe (payment processing)

Calendly (booking system)

iCloud / Google Drive (document storage)

These providers are GDPR-compliant and process data on my behalf under strict security measures.

Data may also be shared where legally required (e.g., safeguarding concerns or legal obligations).

7. Group Coaching Confidentiality

In group programmes:

Participants will see each other’s first names on Zoom.

Group discussions and breakout rooms may involve shared experiences.

Clients are asked to keep information discussed within the group confidential.

I cannot guarantee that other participants will always uphold confidentiality.

Any recordings (if applicable) will only be made with clear prior notice and will be securely stored.

8. Data Storage & Security

Data is stored using secure, password-protected systems including:

Password-protected laptop and phone

Cloud storage (iCloud, Google Drive, OneDrive)

Paper notebooks stored securely

Encrypted systems used by third-party providers

I take all reasonable steps to protect personal data from unauthorised access, disclosure, alteration, or destruction.

9. Data Retention

Personal data is kept only for as long as necessary.

Standard retention periods:

Client records, notes, communications: 6 years

Discovery call notes: up to 12 months

Email marketing data: until you unsubscribe

Financial records: 6 years (legal requirement)

After retention periods expire, data is securely deleted or destroyed.

10. Your Data Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion (“right to be forgotten”)

Withdraw consent at any time

Object to certain processing

Request restriction of processing

Request a copy of your data

11. International Transfers

Some third-party processors (e.g., iCloud, Google, Brevo) may store data outside the UK.
These transfers comply with UK GDPR through approved safeguards such as Standard Contractual Clauses.

12. Cookies

I use cookies to improve website functionality, analytics, and performance.
For full details, see the Cookie Policy.

13. Changes to This Policy

This Privacy Policy may be updated from time to time.
The latest version will always be available on this page.

14. Contact

For any data protection enquiries:
Email: hello@parentcoachingwithmagali.com

End of Privacy Policy